Effective Date: October 10, 2026
Gordon's Western Wear ("we," "us," or "our") operates this store and website through Shopify. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, shop for western wear and denim, or contact us.
Information We Collect
Depending on how you interact with us, we may collect your name, billing and shipping addresses, email address and phone number; order, return and transaction details; account information and preferences; and messages you send us. Our payment providers process payment information and may provide us with payment status and transaction details. We may also collect device and browser information, IP address, identifiers, pages viewed and other information about how you use the site.
Personal Information Sources
- Directly from you: when you place an order, create an account, contact us or otherwise provide information.
- Automatically: through your device, cookies and similar technologies as you use our website.
- Service providers: from companies that operate services for us, such as payment processing, hosting, analytics and shipping.
- Partners and other third parties: from sources such as marketing partners or other businesses where permitted by law.
How We Use Your Information
We use information to process payments and orders, arrange delivery, handle returns and exchanges, maintain accounts, answer questions and send order updates. We may also use it to improve our website and products, understand site usage, prevent fraud, protect our business, comply with legal obligations, and provide marketing or advertising where permitted. You may unsubscribe from promotional emails using the link in those messages; transactional messages may still be sent.
How We Disclose Personal Information
We may disclose information to Shopify and service providers that help with website hosting, payment processing, analytics, customer support, order fulfillment and shipping. Where used, marketing and advertising partners may receive information to provide their services, subject to applicable choices and law. We may also disclose information when you request or consent to it; to affiliates where applicable; in connection with a merger, sale or similar business transaction; or to comply with law, respond to lawful requests, enforce our policies and protect rights and safety.
Shopify and Service Providers
Shopify hosts our store and processes information to provide and improve its services. Some Shopify features may process information across interactions with Shopify and other merchants. For details about Shopify's practices and rights relating to its processing, see the Shopify Consumer Privacy Policy and Shopify Privacy Portal. Our providers may process or store information outside your state or country, subject to applicable safeguards and law.
Security and Retention
We use reasonable safeguards appropriate to the information we handle, but no system or transmission is completely secure. Please avoid sending payment card details or other sensitive information through ordinary email. We retain information for as long as needed to provide services, maintain accounts and records, resolve disputes, enforce agreements and meet legal obligations. Retention periods depend on the type of information and the purpose for which it is used.
Third Party Links
Our website may link to third-party websites or services. Their privacy and security practices are governed by their own policies. We do not control those sites, so please review their policies before providing information.
Your Rights and Choices
Depending on where you live and subject to applicable exceptions, you may have the right to know or access the personal information we hold about you, request correction or deletion, obtain a portable copy, and opt out of the sale or sharing of personal information or its use for targeted advertising. You may also have rights concerning sensitive personal information where applicable. We will not discriminate against you for exercising your rights.
To make a request, email or call us using the contact details below. We may need to verify your identity and, where permitted, an authorized agent's authority. We will respond within the period required by applicable law. If we decline a request, you may contact us to appeal where that right applies, or contact the relevant privacy authority. Shopify's privacy portal can also help with rights relating to information Shopify processes independently.
Children's Privacy
Our website is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can investigate and delete it as appropriate.
Cookies and Similar Technologies
Cookies and similar technologies may help the site function, remember your preferences and cart, understand usage, and, where used, support advertising. You can manage cookies through your browser settings and any privacy controls available on the site. Blocking some cookies may affect site features. Depending on applicable law, you may also request to opt out of certain advertising-related processing using the contact information below.
Changes to This Policy
We may update this policy as our practices or legal requirements change. We will post the revised policy on this website, update its date and provide additional notice when required by law.
Contact Us
Store Name: Gordon's Western Wear
Address: 446 S Oxnard Blvd, Oxnard, CA 93030
Phone: +18054834933
Email: info@gordonswesternwears.com
Opening Hours:
Monday: Closed
Tuesday to Sunday: 10:30 AM–4:30 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.